Details
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DOCSIS 3.1 Dual Band 802.11-AX WiFi Modem
32×8 channel bonding
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Highest Service Level
Gigablast |
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Front View
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The modem will automatically power on when the power adapter is connected. After the modem is successfully connected to the network, the LED indicator illuminates a solid green or blue to indicate that the modem is online and fully operational. |
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Back View
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The following buttons and ports are available on the back of the modem.
- Reset button: Use this button to reboot or reset the WiFi cable modem configuration settings.
- Ethernet: Four one-gigabit Ethernet ports for RJ-45 network cable connections and one 2.5-gigabit port. Only one port is active at a time. THe following information describes the Ethernet port LED lights.
- Solid green LED: Indicates the Online status is in DOCSIS 3.0 mode.
- Solid blue LED: Indicates the Online status is in DOCSIS 3.1 mode.
- Blinking green LED: Indicates downstream and upstream channel search.
- Solid amber LED: Indicates the unit is powered on.
- Blinking amber LED: Indicates the firmware download is in progress.
- Blinking blue and green LED: Indicates error mode in sequence.
- Solid light blue LED: Indicates the WAN is selected over the Ethernet mode.
- Cable: Coaxial cable connector.
- Power port: Connect the power cord provided with the WiFi cable modem.
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MAC Address / WiFi Network Label
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- MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F).
- A MAC address is unique.
- The first six characters of the MAC address are unique to the manufacturer of the device.
- This information is usually found on a sticker located on the bottom of the modem.
- This label is located on the bottom of the device, which contains the default Network Name (SSID) and Wi-Fi Security Key (Preshared Key).
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Troubleshooting
The light on the front indicates the gateway status. To troubleshoot any connection problems, use the table below.
LED Status |
Problem |
Off |
No connection. Verify all cable connections and try resetting the modem. |
Solid Amber |
Power is connected. |
Blinking Green |
Acquiring downstream and upstream channel connections. |
Solid Green |
Online status in DOCSIS 3.0 mode. |
Solid Blue |
Online status in DOCSIS 3.1 mode. |
Solid Light Blue |
WAN over Ethernet mode enabled. |
Blinking Amber |
Firmware download in progress. |